Privacy Policy
Effective Date:
Jun 24, 2025
ARTICLE 1 - PRIVACY
Protecting your privacy when processing personal data is one of our highest priorities. We comply with Swiss data protection laws, notably the Swiss Federal Act on Data Protection (FADP) of June 19, 1992. The pages on www.alterlabs.ch may contain links to external websites. This privacy policy does not apply to those external sites.
ARTICLE 2 - PERSONAL INFORMATION COLLECTED
Our server automatically collects certain information during your visits, including your computer’s IP address, internet service provider, referring page or link, pages visited, date and duration of visits, and session length if you are a registered user. Personally identifiable information is collected only when you voluntarily provide it, for example, when creating an account, subscribing to a newsletter, participating in surveys or contests, or placing an order. Our staff treats this information confidentially.
With your permission, we may send you marketing emails about our services, new products, and updates.
ARTICLE 3 - CONSENT
When you provide us with personal information for transactions, credit card verification, placing orders, scheduling deliveries, or returns, we assume you consent to its collection and use for those purposes only.
If we request your personal information for other reasons, such as marketing, we will obtain your explicit consent or give you the option to decline.
You may withdraw your consent at any time by contacting us at hello@alterlabs.ch or by mail at:
Alter. , 29 rue de Bourgogne, 1205 Geneva, Switzerland.
ARTICLE 4 - USE OF DATA
The data collected is used solely for the technical management, marketing, and operation of the website www.alterlabs.ch. We may disclose personal data only if required by law or if you violate our Terms of Sale and Use.
ARTICLE 5 - HOSTING
Our website is hosted by Infomaniak, which provides the infrastructure enabling us to offer our services and products. Your data is stored on secure servers protected by firewalls.
For payments, credit card details are encrypted and processed via secure gateways compliant with PCI-DSS standards, ensuring a high level of security.
ARTICLE 6 - THIRD-PARTY SERVICES
Some third-party providers we use (such as payment gateways, delivery services, analytics) collect and use your data only to the extent necessary to provide their services. These providers have their own privacy policies which we encourage you to review.
Once you leave our site or are redirected to a third-party site or app, this Privacy Policy and our Terms no longer apply.
ARTICLE 7 - SECURITY
We implement reasonable technical and organizational measures to protect your personal data from loss, unauthorized access, alteration, or disclosure. Our hosting provider also enforces strong security protocols.
ARTICLE 8 - COOKIES
Cookies may be placed on your device during your visit to www.alterlabs.ch to enhance your browsing experience. You can configure your browser to refuse cookies, but this may limit certain site functionalities.
ARTICLE 9 - MINIMUM AGE
By using this site and participating in our workshops, you confirm that you are of legal drinking age in Switzerland.
ARTICLE 10 - POLICY CHANGES
We reserve the right to modify this policy at any time. Changes will be posted on the website and take effect immediately.
ARTICLE 11 - RIGHTS TO ACCESS AND CORRECT DATA
You may access, correct, or delete your personal information by contacting us at hello@alterlabs.ch or by mail at: Alter. , 29 rue de Bourgogne, 1205 Geneva, Switzerland.